About Priority Services4U
Priority Services4U is an independent care company, providing at-home care in Wokingham and the surrounding area.
As care providers, our desire has always been to create an exceptional at-home care service that not only meets, but surpasses, our client needs, both physically and emotionally — so that, with support they can lead happy and fulfilled lives.
As well as providing at-home care to individual clients, Priority Services4U are also working closely with Wokingham and Reading Borough Councils and other care organisations throughout West Berkshire to provide a care staffing service, which fully meets the needs of this busy sector.
Our care staffs are available to cover various fields of care needs and social care including: Elderly Services, Homecare, Learning Disabilities, Mental Health, Physical Disabilities, Palliative Care, Complex Care, and Day Services of all kinds.
Providing exceptional at-home care
At our heart we have a customer-focused approach to our business model of providing at-home care. We treat our clients as if they were our own loved ones. And we are uncompromising in our approach to being providers of quality care.
The Priority Services4U core team have all worked in the care industry for many years. We have seen first hand that the level of at-home care varies dramatically and the care provided by some care providers is not as good, or as consistent, as it should be. Addressing these issues was the reason Priority Services4U was started.
As a team we have extremely high standards and are professional at what we do. We recognised that one of the key ways of ensuring consistently high quality care was to ensure our staff were well trained in the appropriate competences. Our approach is to provide a comprehensive training program to all of our staff to ensure they are fully conversant with all aspects of the care that they are involved with. Additionally, we have a robust monitoring system for quality assurance and staff wellbeing.
Priority Services4U Carers
At Priority Services4U, we are extremely proud of our staff who frequently go above and beyond for clients. In our staff recruitment process we select only individuals who have passion about caring for others and have aspirations to improve people’s lives. Our aim is to keep our staff long-term by offering them a supportive work environment, which will enable them to grow and develop into their best. Job satisfaction is critical to our staff. Afterall, Happy Staff = Happy Clients.
When working with other agencies we listen carefully to both staff and employers to ensure that our care staff are placed in assignments to which they are ideally suited. This allows Priority Services4U care staff to enjoy their work, while our clients benefit from care agency staff with the skills and aptitudes needed for the particular circumstances.
If you are thinking of becoming a carer why not join our team
What people say about us
“We have been working with your staff Lilian to provide physiotherapy and rehab. Lilian is an asset to your team. She is caring and compassionate person who looks after the client well. She works with whole MDT including private consultant , D/N’s and our physio/Ot team to achieve best results for this customer. She has been supporting this customer in eating proper meal and fluids, this has helped to facilitate healing of pressure sores along with other pressure care management by MDT. She is very assertive and advocates for the customer to get the timely service from MDT members all the time. We are looking forward to working with you.”
“Just wanted to drop you a line to say how happy we have been with Julie, she’s an absolute star .She has been so diligent, caring and has treated mum so brilliantly in the short time she has been there. She genuinely cares for others and this is so clear in everything she does. She has done all in her power to make Mum feel confident and looked after and I genuinely can relax knowing mum is being looked after. On a personal level, she really comes across as such a lovely person and I would really love her to stay looking after Mum as long as possible. I hope she enjoys her break in Bali as she deserves it but please bring her back as I will really miss her, and all the family have had nothing but good things to say about her. Thank you. ” Ciara Addison, compliment from daughter regarding Julie.
Meet the Management Team
Alyson Hobbs
Registered Manager
With over 30 years of experience in the care industry, Alyson has been a Registered Manager for 10 years. Alyson’s role is to oversee the smooth running of Priority Services4U and ensure compliancy so that Regulations are carried out in line with of CQC legislation.
Alyson has the following training: NVQ Management, Diploma in Line Management, Train the Trainer teaching award, NVQ assessor award. As well as all mandatory care industry training including Safeguarding.
Janet Long
Staff and Wellbeing Co-ordinator
Janet has worked in the care industry for over 20 years. Her wealth of knowledge of working with vulnerable people is a valuable asset to Priority Services4U. Janet’s role is to support staff. She is a mentor and trains new staff members. Initially this is to ensure that all staff are inducted correctly and are compliant to work. Her role also includes addressing any training gaps and concerns by new members of the team. Janet contacts staff on a weekly basis to identify any issues or concerns concerns.
Janet has an NVQ 3 and all mandatory training, and Train the Trainer qualifications.
Cecilia Michael
Finance Manager
Cecilia is the founder of Priority Services4U. She has a Diploma in Health and Social Care as well as a BSc (hons) in Integrating Health and Social Care and has more than 20 years’ experience working in the health and social care industry at business executive level.
Cecilia has worked in a variety of roles and capacities, including as House Manager in supported living environment and with NHS Intermediate Care Team in Wokingham.
With this experience and the knowledge she gained from her degree she saw that there was a great need for support to help clients to live safely but as independently as possible in their own homes as this enabled them to continue to access their communities.
Cecilia has been working in partnership with multi-disciplinary teams to provide the best care for clients in their own homes.